Privacy Statement
Last updated: September 14, 2026
What Information Do We Collect?
Depending on how you interact with us, we may collect:
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A parent or caregiver’s name, email address, telephone number and billing information
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The child’s name, age, date of birth and relevant family information
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Information about sleep, routines, feeding, health, development, medications and the child’s sleep environment
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Intake-form responses, sleep logs and communications exchanged during consulting services
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Booking, consultation, payment and transaction information
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Website-use information, such as device, browser, IP address, cookies and analytics data
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Any other information you choose to provide
We ask that parents and caregivers provide only information that is relevant to the requested services. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
What Do We Do With The Information?
We may use personal information to:
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Respond to inquiries and provide discovery calls
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Process bookings and payments
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Review intake information and prepare individualized sleep recommendations
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Provide consultations, written sleep plans and follow-up support
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Communicate about appointments and purchased services
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Maintain business, financial, insurance and legal records
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Protect the safety, rights and security of clients and Little Tides Sleep
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Operate and improve our website and services
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Comply with legal and regulatory requirements
We will not use personal information for an unrelated purpose without obtaining additional consent unless the use is permitted or required by law.
How Do We Get Your Consent?
By submitting information, booking a service or communicating with us, you consent to the collection, use and disclosure of personal information as described in this Privacy Policy.
You may withdraw consent for future use, subject to legal, contractual and recordkeeping requirements. Withdrawing consent may limit our ability to provide or continue a service.
Consent to receive marketing communications is optional and separate from consent required to provide consulting services. You may unsubscribe from marketing communications at any time.
What About Payment Information?
Payments are processed through third-party payment providers. Little Tides Sleep does not normally receive or store complete payment-card numbers.
Payment providers process information under their own privacy policies and terms. Clients should review those policies before submitting payment information.
What Happens to the Information You Provide Through Wix or Wix Forms?
Our website, online forms, bookings and client contact records are hosted and managed using Wix. Information submitted through the website, including intake-form responses, is stored in our Wix account and processed by Wix and its service providers on our behalf. Our website may also use cookies and similar technologies to operate properly, remember preferences and understand website use. You can manage cookies through your browser settings or our cookie-consent tool.
Wix may process or store information outside Canada, where it may be subject to the laws of another jurisdiction. Little Tides Sleep remains responsible for how it collects, accesses and uses this information. For more information about Wix’s privacy practices, please review the Wix Privacy Policy.
When May Your Information Be Shared?
We do not sell or rent personal information.
We may disclose information only as reasonably necessary to:
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Website, scheduling, form and payment providers, including Wix and connected payment services
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Email, file-storage, telephone or video-conferencing providers used to deliver services
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Accountants, lawyers, insurers or other professional advisers
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Government, regulatory or law-enforcement authorities when required by law
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Protect a person’s health, safety or security where disclosure is permitted by law
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Complete a business transaction, such as a sale or reorganization, subject to appropriate protections
Service providers are given access only to information reasonably necessary to perform their services.
Is Information Stored Outside of Canada?
Some service providers, such as payment providers, may process or store personal information outside Nova Scotia or Canada. When information is processed in another jurisdiction, it may be subject to that jurisdiction’s laws and may be accessible to courts, law-enforcement agencies or government authorities.
What Safeguards Are in Place?
We use reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information, including account access controls, password protection and secure service providers.
No electronic communication or storage system can be guaranteed completely secure. Clients should avoid sending information through a communication method they do not wish to use.
Can I Access and Share My Information?
You may request access to the personal information we hold about you or your child and ask us to correct inaccurate or incomplete information.
We may need to verify your identity before responding. Access may be limited where permitted or required by law, including where disclosure would reveal another person’s personal information.
Third Party Links
Our website may contain links to third-party websites or services. Little Tides Sleep is not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing information.
Privacy Questions and Concerns
Little Tides Sleep Inc. is responsible for personal information under its control. Questions, access requests, correction requests or privacy complaints may be directed to Rachel at rachel@littletidessleep.ca.